automation developer

Role

1. Review Business Processes: Analyze and understand existing workflows, identify automation opportunities, and gather relevant data and system information to explore potential solutions and tools.
2. Define Technical Requirements: Assess the technical infrastructure, access needs, and establish clear project development timelines.
3. Create Process Maps: Design and document current and future-state process maps, ensuring validation from stakeholders.
4. Outline Benefits and Costs: Define the expected benefits and conduct a cost-benefit analysis (CBA) for the project.
5. Confirm Scope and Features: Align with stakeholders on the project scope, supported features, and anticipated benefits.
6. Develop and Test Solutions: Build the project using the chosen technology stack/architecture, perform internal testing, and refine the solution.
7. Gather Feedback and Iterate: Share the tool with the operations team for testing, collect feedback, address issues, and implement additional features as needed.
8. Document and Standardize: Prepare standard operating procedures (SOPs) and related documentation, including time and motion studies.
9. Engage Stakeholders: Collaborate with internal and external stakeholders for project approvals and demonstrations.
10. Support Team Collaboration: Work closely with solution experts and team members to provide guidance and support for their projects.

Essentials

1. Minimum 12 – 15 years of professional experience.
2. Analytical and Interpersonal Skills: Demonstrates a strong balance of analytical problem-solving abilities, interpersonal skills, and relationship-building expertise.
3. Technical Proficiency: Expert-level proficiency in Excel, Access, Word, and PowerPoint.
4. Automation Expertise: Advanced knowledge of automation tools and programming languages, including VBA, Python, C#, Selenium, and related applications.
5. Presentation Skills: Skilled in creating professional presentations using PowerPoint or Visio.
6. Web Automation Knowledge: Proficient in HTML, CSS, and JavaScript for automating web applications.
7. Database Systems: Comprehensive understanding of database systems such as SQL, Oracle, and NoSQL databases.
8. Effective Communication: Ability to communicate clearly and effectively with clients and other stakeholders.
9. Team Management: Capable of managing and supporting a team effectively.
10. Project Management: Adheres to project timelines and delivers work within defined deadlines, requiring minimal supervision.
11. Adaptability: Quickly learns and adapts to new technologies.
12. Emerging Tech Skills: Familiarity with prompt engineering and generative AI is a plus.
13. Numerical Aptitude: Strong skills in calculations and data analysis.

Primary Internal Interactions

1. Business team / Process Experts / SMEs / operational leadership, and/or senior management, development and testing team
2. All Technology sub-functions

Primary External Interactions

1. Client Teams – especially client business & technology teams

Organizational Relationships

Reports To: AVP
Supervises: Individual contributor, plus team management