Assistant Store Manager

Location: Mall of Africa

Industry: Retail
Working Hours: Retail hours includes weekends, public holidays, and shifts (5 working days per week with 1 guaranteed weekend off per month)

Are you ready to step into a fast-paced, work hard, play hard environment? Our client islooking for a mature, driven, and detail-oriented Assistant Store Manager to join their successful team. This is an incredible opportunity for someone with a strong personality, excellent leadership skills, and a passion for people and performance.

️ Job Description

• Lead and inspire a team to achieve and exceed sales targets

• Manage daily store operations with precision and professionalism

• Create and manage staff schedules and rotation plans for both flexi and permanent staff.

• Monitor and ensure KPIs and sales goals are consistently met

• Provide mentorship, coaching, and handle performance discussions or disciplinary issues when required
• Ensure a high level of customer satisfaction through exceptional service delivery

• Maintain visual merchandising and store standards

• Be the go-to for conflict resolution and team motivation

Skills & Requirements

• Strong leadership and people management skills

• Attention to detail

• Confident dealing with staff performance, discipline, and conflict resolution

• Ability to monitor, assess, and drive team KPIs and productivity

• Target allocation

• Excellent communication and interpersonal skills

• Flexible and comfortable working retail shifts, weekends, and public holidays

• A proactive problem-solver who thrives under pressure

• Reliable, responsible, and mature mindset

Qualifications

• Matric certificate (required)

• Minimum of3 years of experience in a similar retail management role

• Additional certificates or tertiary qualifications in retail, management, or related fields will be an advantage

Salary & Remuniration:

• R10 000.00 - R13 000.00 basic salary
• Competitive commission structure
• Annual performance bonus
• Medical Insurance, Retirement Annuity, Disability Cover