Assistant Credit Manager

Overview

The Assistant Credit Manager will be responsible for assisting the Credit Manager in all aspects of Credit Management. This includes maintaining the credit policy, preparing credit reports, analyzing financial statements, and making recommendations to the Credit Manager. The Assistant Credit Manager will also assist in the collection of past due accounts, the preparation of legal documents, and will be involved in the sales order process.

Qualifications

• Bachelor’s degree in Business, Finance, Law or related field, or equivalent

Experience

• 4-5 years experience in Credit or Collections Management
• Knowledge of legislative requirements (VAT Act, Companies Act, Exchange Control Regulations, etc.)
• Proficient in Microsoft Office, with aptitude to learn new software and systems

Duties

• Assist the Credit Manager in all aspects of the department including but not limited to collections, customer service, fraud prevention, and reporting
• Develop, maintain, and roll out credit policies and procedures in compliance with legal regulations
• Implement Credit Management processes throughout the global organization
• Review and assess the effectiveness of Credit Management and Collections processes
• Identify and communicate non-compliance with the Credit Policies or Credit Management Processes
• Review and analyze customer creditworthiness using internal and external data sources
• Recommend credit limits and terms for new and existing customers
• Monitor customer accounts for changes that may impact credit risk
• Investigate and resolve customer disputes in a timely manner
• Prepare monthly reports detailing portfolio performance and trends
• Work closely with Sales and IT departments to resolve billing and payment issues
• Assist with training of employees on credit policies and procedures
• Serve as backup for the Credit Manager in their absence
• Other duties as assigned
• Adhere to department policies and procedures

Job Competencies

• Excellent communication and negotiation skills
• Strong analytical and problem-solving skills
• Ability to work independently and with a team
• Highly organized and detail-oriented
• Working knowledge of credit insurance and credit insurance models
• Experience developing and managing budgets
• Familiarity with laws governing credit and collections
• Thorough understanding of collection strategies and regulations
• Excellent written and verbal communication skills

General