Appointment And Business Assistant

Join to apply for the Appointment and Business Assistant role at Family Health Center. The Appointment & Business Assistant generally serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Family Health Center of Marshfield, Inc.'s customer service standards.

The Appointment & Business Assistant assesses the needs of the patients or customers to determine appropriate scheduling, billing, obtaining or releasing records within a time and sequence acceptable to the patient and customer's needs and organizational policy.

Job Qualifications

EDUCATION

1. Minimum Required: High School diploma or equivalent.
2. Preferred / Optional: Completion of a Medical Terminology course, Graduate of a vocational technical Health Unit Coordinator Program, Medical Office Specialist, Medical Secretary.

Experience

1. Minimum Required: Excellent written and verbal communication skills, Keyboard, computer, and telephone proficiency.
2. Preferred / Optional: Six months' previous experience in a medical or dental care facility to include direct patient contact or previous customer service experience.

CERTIFICATIONS / LICENSES

1. Minimum Required: Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) within 90 days of hire.
2. Preferred / Optional: Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) at time of hire.

Bilingual Spanish speaking with the ability to pass a skills-based assessment proving ability to interpret.

Equal Employment Opportunity Employer

Monday thru Friday; 8am - 5pm
40 hours per week
Seniority level: Entry level
Employment type: Part-time
Job function: Administrative, Health and Human Services