Analyst Credit Risk CVM (Credit & Fraud)

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

The purpose of the role is to facilitate and support the credit manager in developing new underwriting, existing customer underwriting and pricing & profitability strategies. In addition, conduct quality credit risk assessments and reviews, proactively manage credit risks associated with clients, develop data driven strategies to ensure responsible risk decisions are made for the Everyday Banking (Unsecured lending products). The role includes monitoring & tracking management information (MI) of strategies & developing reports to highlight trends to management within the Portfolio.

Job Description

Strategy Design & Analysis

• Develop, review, implement and monitor new, existing customer underwriting strategies and pricing and profitability strategies.
• Ensuring that the above strategies are in line with the risk appetite, which include but not limited to maintaining Loan Loss Rate (LLR’s), Return on Regulatory Capital (RoRC’s) and default rates are within risk thresholds.
• Review and implementation of policy and business rules to assist with mitigating risk in the underwriting strategies.
• Develop alternative acquisition and profitability strategies by making use of alternative data or alternative methodologies.

Stakeholder Management

• Liaise and support product/business stakeholders to drive overall objectives/goals of Everyday Banking.
• Engage with credit risk modelling team to review and ensure that the models are appropriate for underwriting, pricing and profitability strategies.
• Engage with portfolio analytics and impairments team to ensure that the strategies are in line with the overall risk appetite.
• Support and engage with the relevant MI teams to ensure that key data and analysis performance is reported and ensure compliance with company strategy and regulatory requirements are met.
• Communicate with members of the respective Strategic Business Units (SBUs) to ensure speedy adoption of strategy development & revisions.
• Liaise with operational/implementation areas to ensure strategies are working optimally.

Reporting and MI

• Produce & analyse monthly MI, to provide insight to support areas of potential concern & develop remedial action plans.
• Provide support and assist with affordability and reckless lending reports.
• Produce strategy review documentation that shows relevant performance of comparative acquisition & existing customer strategies.
• Exception reporting, ensure that the strategies are implemented as correctly on IT systems.
• Manage strategy sign-off process to ensure all stakeholders are informed of proposed strategy changes and ensure all strategies comply with Bank's credit risk policies & framework.
• Produce ad-hoc analysis reports on specific credit risk requests.

Customer Complaints Management

• Investigate & resolve all unresolved customer complaints escalated for final decisioning. Provide prompt & clear feedback to source of complaint.
• Support and engage with the Credit lending team on customer escalations.
• Reconsider all declined applications that have been escalated to Credit Risk for further consideration. Refer all complex matters that need more investigation to the Head: Risk.

Experience Required:

• B Degree or Advanced Diplomas in Business, Mathematics, Actuarial science, Statistics, Risk Management, Finance or equivalent NQF level 7 qualification.

Education:

• Understanding of acquisition, pricing strategies or credit risk modelling.
• Strong analytical or modelling skills.
• 3 years’ experience is required, in data analysis utilising a standard statistical package such as SAS.
• SAS Programming or SQL programming.
• Problem Solving.
• Communication, Networking and People skills.
• SAS Viya Advantageous.

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required).