Agent: Insurance Claims (Funeral Claims)

Agent: Insurance Claims (Funeral Claims)

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1. To see what life at Capitec is all about and complete a short assessment, please click here!
2. Once you have completed the above finalize your application by clicking apply below

Responsibilities

• To administer and handle all administration on insurance claims, matters and queries to ensure efficient processing and client service.
• Process all administration and sequestration matters/queries.
• Liaise with relevant stakeholders.
• Hand-over of Ad-hoc recovery related queries.
• Ad hoc tasks and support the team.

Experience

Minimum:

• 1-2 years’ experience in a banking, insurance, client service environment.
• At least 1 year experience in dealing with Funeral insurance claims.

Ideal:

• Treating Customers fairly (TCF).
• Financial Intelligence Centre Act (FICA).
• Protection of Personal Information Act (POPI).
• Financial Advisory and Intermediary Services (FAIS).

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational.

Qualifications (Ideal or Preferred)

• National Diploma.

Knowledge

• Understanding of the Claims handling process.
• Claims Administration knowledge.
• Knowledge of Funeral Products (ideal).
• Understanding of the insurance industry and regulatory frameworks and bodies (ideal).

Skills

• Communications Skills.
• Reporting Skills.
• Administration Skills.
• Attention to Detail.
• Computer Literacy (MS Word, MS Excel, MS Outlook).

Conditions of Employment

• Clear criminal and credit record.

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

Capitec Bank is an authorised financial services provider (FSP 46669) and registered credit provider (NCRCP13). Capitec Bank Limited Reg. No