Admissions Officer

Are you detail-oriented and passionate about education? Our client, a leading private higher education provider, is looking for an Admissions Officer to join their Sandton campus.

This role involves guiding students through the admissions and registration process, ensuring a seamless start to their academic journey. If you’re organised, driven, and ready to make a difference, apply now!

Duties and Responsibilities:

Student Application & Admission Administration

• Collaborates with the campus Student Recruitment team to manage student admissions-related queries.
• Follows up with the Student Recruitment team for missing student information to finalize admissions queries.
• Evaluates student applications against set admission criteria and communicates outcomes.
• Liaises with the campus Student Recruitment team during the evaluation and assessment process.
• Escalates complex admission queries to the Admissions Manager.
• Manages admission waitlists, declined admissions, expired offers, and the issuance of new offers of study.
• Handles document management and issuance of admission letters.
• Determines conditions for student admission and ensures follow-up.
• Verifies eligibility of students for academic programs.
• Tracks admissions progress through to registration.
• Reports on admissions progress to the Head: Student Recruitment & Sales Operations Manager (Distance & Admissions).
• Adheres to established service level agreements for the admissions process.
• Coordinates with the Finance department on finance-related admission issues.
• Ensures admission compliance and supports national admission projects.

Student Registration Administration

• Applies holds on student accounts based on outstanding documentation or conditional admissions.
• Verifies registrations against admission criteria.
• Completes and uploads School of Education counseling documentation for correct module registration.
• Manages the new student transfer process and coordinates with Finance for processing.
• Processes registrations for new SLP & NQP students as required.
• Oversees external credit application processes and supports students through outcomes.
• Monitors National Senior Certificate (NSC) exception reports weekly.
• Ensures compliance of international students with documentation requirements.
• Re-audits registration files in line with deadlines set by the Registrar.
• Tracks and monitors conditional admissions such as USAF/SAQA qualifications, visas, and other requirements.
• Adheres to established registration process service level agreements.

Reports and Other Duties

• Trains new student recruitment staff and upskills the sales team as admission processes evolve.
• Maintains continuous communication with the Assistant Registrar to resolve queries.
• Complies with POPIA legislation for new student admissions.
• Performs additional administrative and reporting duties as required.

Competencies Required:

• Superior interpersonal and communication skills.
• Computer proficiency.
• Strong planning and time management skills.
• Deadline- and results-driven.
• Friendly, organized, and systematic, with attention to detail and the ability to work under pressure.

Minimum Qualification Requirements:

• National Diploma/Advanced Certificate (NQF Level 6). Advanced Diploma or Degree (NQF Level 7) advantageous.

Minimum Work Experience Requirements:

• At least 2 years of administrative experience, preferably in admissions.

Special Requirements:

• Driver’s license (if public transport is not available) and flexibility to work required shifts.