Admissions Counsellor

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

We are looking for an Admissions Counsellor to spearhead the recruitment of high-calibre students into world-class educational programmes. This role demands a consultative, proactive, analytical approach combined with an uncanny ability to understand and resolve complex challenges. Your contributions will directly impact our bottom line, making your role a cornerstone of our success. With the primary focus being UK business hours, flexibility and adaptability are required to engage with an international student base.

Responsibilities Include, But Are Not Limited To:

1. Develop and execute comprehensive outreach strategies to attract prospective students from around the globe.
2. Utilise an array of digital communication channels - live chat, emails, telephonic conversations, and other emerging platforms - influencing prospective students’ decisions.
3. Adopt a consultative approach to assess the alignment of applicant profiles and aspirations with program objectives and admission criteria, focusing on maximising conversion rates.
4. Drive and lead continuous engagement cycles with prospective students, ensuring successful application completion and enrolment which directly correlates to revenue generation.
5. Maintain a deep understanding of our evolving program portfolio and university collaborations, using this knowledge to maximise recruitment effectiveness and revenue impact.
6. Provide mentorship and guidance to students, ensuring a smooth admissions journey that translates into positive financial outcomes for 2U.
7. Uphold and enhance the brand integrity and reputation of our esteemed University Partners through every interaction.

Things That Should Be In Your Background:

1. A minimum of a Bachelor’s Degree is mandatory.
2. 5+ years of experience in Strategic- or Consultative Sales (Prior experience in Edtech is highly advantageous).
3. Demonstrated success in a metrics-driven, revenue-focused role.
4. Exceptional command over verbal and written English.
5. Proficiency in computing and CRM tools.

Other Attributes That Will Help You In This Role:

1. Strong analytical skills with a proven record in meeting and exceeding revenue targets.
2. Exceptional interpersonal skills.
3. Proven ability to meet and exceed quantitative targets.
4. Mastery over task prioritisation and multitasking in high-stakes scenarios.
5. Innate problem-solving abilities to tackle challenges creatively.
6. Robust closing and follow-up strategies.
7. Flexibility to adapt to different time zones to engage an international clientele.
8. Comfort in a fast-paced, entrepreneurial setting.
9. Unwavering enthusiasm and a relentless 'will-do' attitude.

Working Conditions:

1. The role demands adherence to UK business hours, with occasional requirements for weekend engagement based on business needs.
2. This is a high-octane, result-driven environment; your adaptability and resilience will be key.
3. Autonomy is a given; proactive problem-solving and upward management are expected.
4. Teamwork is critical to achieving success in this role. You will need to establish strong relationships with peers and leaders in cross-departmental teams.
5. The landscape is dynamic; your agility in adapting to changing scenarios will be invaluable.
6. You will be required to have uncapped, reliable internet connectivity or reliable transport to get to the office.

Benefits & Culture:

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.

2U Diversity and Inclusion Statement:

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com.