Admission Clerk x3

A vacancy exists for 3x Admission Clerk positions based at Life Beacon Bay Hospital, reporting to the Reception Supervisor, Brigitt Raffie. The successful candidate will be responsible to assist with admission of patients and administration as well as contributing to the effective functioning of the admission department.

Function

Patient services Facility Life Beacon Bay Hospital

Position

Admission Clerk x3

Critical Outputs

• Maintain a well-run, professional and patient-focused admission environment.
• Manage the accuracy of the admission process and the prevention of potential risk factors.
• Manage the accuracy of the bed booking procedure.
• Synergy and teamwork – working closely with credit controllers, case managers, reception staff, nurses, and doctors.
• Liaising with medical aids to obtain authorizations for admissions.
• Manage the risk for the hospital by adhering to all related protocols.
• Ensure quality care to all patients is maintained.
• Perform switchboard duties as and when necessary.
• Handling money and receipting.
• Assist case management when required.
• Daily petty cash and banking management.
• Collection of co-payments, private fees when applicable as well as related documentation.
• Performing general administration duties involved in the admission and pre-admission of patients, scanning, filling, and assisting with obtaining authorization.
• Accepting bed bookings from doctor’s consulting rooms and other hospitals.
• Compile a complete and accurate list per ward of pre-booked patients.
• Liaising with wards regarding the bed bookings.
• Reservation of beds for patients.
• Rendering of support services and ad-hoc administration assigned by the Reception Supervisor.

Requirements

• Grade 12.
• Computer literacy (Impilo, MS Office will be advantageous).
• An enthusiastic, motivated, and well-organized individual with initiative and able to handle pressure.
• Able to work shifts and overtime as required.
• Customer service oriented.
• Excellent communication and interpersonal skills are a prerequisite.
• Teamwork essential.
• Knowledge of bed bookings.
• Prior knowledge and experience of admissions and medical terminology.

Competencies

• Problem-solving, analysis, and judgement.
• Resilience.
• Engaging diversity.
• Verbal & written communication and presentation.
• Influencing.
• Drive & energy.
• Excellence orientation.
• Ethical behaviour.
• Building relationships.
• Customer responsiveness.
• Organisational awareness.