Administrative Assistant | Cape Town

The Recruitment Council
Cape Town
ZAR 200 000 - 300 000
Job description

Job Purpose:
The successful candidate will be responsible for office management and administration, interacting with clients by managing relationships and providing client services. You will ensure new business implementation, marketing plan implementation, and reception duties.

Responsibilities:

  1. Gather policy information
  2. Compile a summary of information
  3. Research product information
  4. Handle new applications and quotations
  5. Handle and solve client enquiries (all existing business enquiries)
  6. Diary management for new and existing business cases
  7. Diary management for Wealth Adviser
  8. Arrange appointments between Wealth Managers and Clients
  9. Prepare investment review appointments
  10. Maintain CRM system
  11. Rebalance and maintain existing portfolios
  12. Prepare and distribute monthly/quarterly statements
  13. Manage administrative documentation (detailed records)
  14. Build and maintain good working relationships
  15. Record details of transactions
  16. Maintain service level agreement deadlines
  17. Manage policy renewals
  18. Ensure FAIS compliance
  19. Load new/existing business policies

Requirements and Skills:

  1. Matric
  2. Diploma advantageous
  3. Experience in financial services industry, specifically admin
  4. Strong proficiency in Microsoft Word and Excel
  5. Good attention to detail
  6. Proactive and enthusiastic
  7. Time management with the ability to work under pressure to tight deadlines
  8. Excellent interpersonal skills
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