Administrative Assistant | Aliwal North, Eastern Cape

VACANCY | ADMINISTRATIVE ASSISTANT | ALWAL NORTH, EASTERN CAPE | PERMANENT

PSG's commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disabilities to apply.

Job description:

The Administrative Assistant is primarily responsible for performing after sales service to customers, thereby contributing to the ongoing customer relationship. The focus of the role is to provide quality service and maximize customer retention and referral, in line with the Practice Service model and Procedures. The role requires excellent client relationship management and office administrative skills.

Responsibilities:

• Interact, manage and provide effective client service
• Implement new business
• Prepare client files
• Process client queries and instructions
• Administer all products
• Research product information
• Maintain the CRM system
• Handle personal and commercial Short-term insurance administration
• Claims handling
• Amendments to contracts and renewals
• I-Comply

Skill sets required:

• Matric Certificate
• RE 5 (Advantageous)
• 2 - 3 years administrative experience within the short-term insurance industry
• Computer literate (MS Outlook, Excel, and Word)
• Good verbal and written communication skills
• Good administration, organization, and planning skills
• Able to handle admin pressure

How to apply:

Candidates interested must apply on the PSG Careers website https://www.psg.co.za OR browse vacancies https://bit.ly/3bD2iAK by no later than 20 September 2024. By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.