Administrative Assistant

Our client in the financial services sectors is looking for an Administrative Assistant to provide administrative support for their Insurance recovery claims and financial banking departments to ensure efficient office operations.

Minimum requirements:
Matric
Computer proficiency and highly competent in advanced Excel – critical skill
Excellent communication skills both verbal and written
Attention to detail
Adaptability
Problem solving
Drivers Licence
2 years workplace experience

Responsibilities:
Candidates will be expected to sell financial products and resolve any customer and product related queries as well as concluding pre-agreement and actual agreement.
Assisting customers in understanding financial products and services, such as credit cards, loans, and insurance, while providing excellent customer service.
Performing preliminary credit assessments to determine customer eligibility.
Ensuring all sales activities adhere to financial regulations and company policies, including handling customer information securely.
Meeting or exceeding sales targets.

Requirements:
At least 1 year call centre outbound sales experience or 1 year face-to-face sales experience.
Matric
Clear Criminal and credit record.

Benefits:
Basic Salary
Uncapped commission
***Please note this is a 1 year fixed term contract
***You might be required to work weekends and public holidays depending on business needs.

R9 500 Basic Plus Commission (medical insurance, group life cover)

Our client, dedicated to providing exceptional mobile network service and innovative solutions to meet the needs of our clients, is looking for enthusiastic and motivated individuals to join their dynamic team.

As a Call Centre Sales Consultant, you will be the first point of contact for potential and existing customers. Your primary responsibility is to provide excellent customer service while driving sales of their network services and products. You will handle inbound and outbound calls, assisting customers with their inquiries, addressing their concerns, and offering them tailored solutions that meet their needs.

Key Responsibilities:
Make outbound calls to potential customers to promote and sell mobile network products.
Understand customer needs and recommend appropriate products and services.
Provide accurate information about pricing, features, and promotions.
Handle customer objections and concerns effectively.
Meet or exceed monthly sales targets and key performance indicators (KPIs).
Maintain a high level of product knowledge to effectively communicate benefits to customers.
Ensure all customer interactions are logged and updated in CRM system.
Collaborate with team members and share best practices to achieve collective goals.

Requirements:
1 year previous experience in a call centre or sales role is preferred.
Strong communication and interpersonal skills.
Ability to build rapport with customers and understand their needs.
Goal-oriented with a passion for sales and exceeding targets.
Proficient in using computer systems and CRM software.
Ability to work flexible shifts (24/7), including evenings and weekends.
Matric
Clear Credit & Criminal records.

Our client based in Tygervalley is looking for Collections agents to collect overdue amounts on different mandates.

Responsibilities:
Contacting Debtors: Reach out to individuals that have outstanding debts via phone, email, or written communication.
Negotiating Payments: Work with debtors to arrange payment plans, negotiate settlements, and determine feasible payment options.
Monitoring Payments: Track and monitor payments to ensure debtors are meeting their obligations. Follow up on missed or late payments.
Documenting Interactions: Maintain accurate records of all communications and transactions with debtors for tracking purposes.
Customer Service: Provide a professional and empathetic approach to debtors, balancing firmness with understanding to maintain positive relationships.
Meet collections targets.

Requirements:
At least 2 years debt collections experience.
Matric
Clear Credit and Criminal records.
CAN DO ATTITUDE

Our client, an Online retailer is looking for a Graphic Designer to join their Marketplace team to focus on managing online marketplace listings and optimising listing quality.

As a Graphic Designer, you will be responsible for assisting in expanding the company’s online sales channels and ensuring a strong presence on major marketplaces.

Responsibilities:

• Creating content for new lines, enhancing the digital shelf through text and image optimisation.
• Conducting AB testing to optimise listings.
• Work closely with the marketing team to support the Amazon media and digital marketing proposition.
• Asset creation – work with the creative design team to create engaging Amazon imagery and A+ content.
• Detail-oriented with strong analytical skills to analyse internal data.
• Amazon listing creation and title optimisation (research keywords) for the target audience.
• Creation of A+ content & translations for Europe.
• Creation and project manage of Amazon brand storefronts.
• Oversee, guide & review copywriting for our Amazon product detail pages.
• Ensuring imagery is compliant with platform requirements.
• Troubleshooting and resolution of listing/account issues following best practice and Amazon guidelines.
• Drive international marketplace launches, using internal and external data to determine strategy, building partnerships that support/facilitate the launch.

Requirements:

• Experience in Amazon Seller or Vendor Central.
• Knowledge of the tools and systems used across online marketplaces, including multi channel inventory software, JungleScout, Brand Analytics, Helium10 or similar.
• Strong understanding of requirements to rank a product within top 3 in a category.
• A passion for online retailing, and an enthusiastic, creative drive to succeed.
• Able to work as part of a team as well as using their own initiative.
• Self-motivated with the ability to work autonomously and as a team player.
• Excellent communication and organisation skills showing attention to detail.
• Experience in other online marketplaces a bonus.
• Degree or qualification in graphic design or similar creative field to boost listing appearance and A+ Content.
• Proficient in Adobe (Photoshop/After Effects/Illustrator/InDesign) or similar software like Canva.
• Develop motion graphics, GIFs and animation.
• Understanding of digital and physical campaign delivery.

**Please note - this is a work from home position.

Our client is seeking German support consultants for a leading brand in the electronics and information technology sector.

Duties and responsibilities:

• Providing in-depth technical support for smartphones, tablets, wearables and other devices.
• Assisting customers with software issues, hardware malfunctions, connectivity problems, and other technical difficulties.
• Guiding customers through the initial setup of their devices.
• Assist with general inquiries, product support and troubleshooting via phone, e-mail, chat or tickets.
• Helping customers manage their accounts, including password resets, account recovery, and billing inquiries.

Requirements:

• Fluent in German B2.
• 2 years Customer Services experience as a German Consultant.
• Grade: 12.
• Must be credit and criminal clear.
• Technical support experience - Desirable.