Admin Role/Marketing Administrator

JOB DESCRIPTION

Position: Admin Role / Marketing Administrator

Position type: Full time, permanent

Department: Marketing & Sales

Company: UK Company

Reports to: Company owner & Wider team

Overview:

Our client is a firm of Chartered Surveyors specializing in the valuation of buildings, plant & equipment for insurance purposes. They work with a range of clients, both national and international, and can trace their history back over 150 years with many long-term employees.

We require a junior administrator with good Word, Excel, IT, and organizational skills. This role sits within the marketing & sales side of the company. The focus of the role will involve:

Communication / Email Support:

• Monitoring and responding to incoming enquiry emails from clients and brokers.
• Electronic filing of job-related emails (CRM).
• Making/taking any relevant client/broker telephone calls.
• Gatekeeping clients of confirmed jobs chasing for updates.

CRM/Microsoft Dynamics:

• Adding new accounts and contacts to the system.
• Adding opportunities to the pipeline.
• Tracking all emails to opportunities.
• Generating quotes and orders.

Sales and Enquiries:

• Helping to answer initial emails.
• Requesting additional information/send out client questionnaire.
• Preparing basic proposals.
• Preparing job emails and collating correspondence as part of job handover to the valuers.

Candidate Requirements:

• Confident, approachable, and can-do attitude.
• Team player.
• Excellent communication and organizational skills.
• Attention to detail and problem-solving skills.
• Proficiency in MS Office (MS Excel and Outlook in particular).

Training will be provided as part of the role together with career growth opportunities recognizing the development of the candidate over time.

Main purpose of job:

1. To provide support to the marketing team administrator.
2. To provide support between the marketing and valuation teams.

Essential Duties:

Supporting the marketing team with the administration functions on:

SharePoint:

• Creating new client records.
• Adding new projects.

Communication:

• Monitoring and responding to incoming emails.
• Electronic filing of job-related emails.
• Making/taking any relevant client/broker telephone calls.

Job Handovers:

• Contacting clients for information.
• Arranging site visits.
• Creating job folders on SharePoint including any previous reports where applicable.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.