Admin Manager - iStore Johannesburg

Job Description

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

As an iStore Admin Manager, you would be responsible for leading teams, providing supportive feedback, and ensuring both team members and customers have a valued experience.

Your responsibilities include ensuring that the back of house iStore operations run effectively, efficiently, and optimally, and that overall risk to the iStore business is reduced by ensuring that all iStore policies, processes, and standard operating procedures (SOPs) are adhered to.

Focus on enhancing operations and reviewing systems and processes on an ongoing basis to align with the best fit for the business.

You Need To Have

1. A Completed Matric (Tertiary Qualification would be advantageous)
2. 5+ years leading teams in a complex and high turnover environment
3. Retail operations experience and knowledge
4. Matrix management capability to ensure cooperation across business functions
5. Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
6. Proven track record of excellent customer experience
7. Proven track record of driving Store targets and results

Please apply today!
Apply