Accounts Receivable Analyst (Fixed Term Contract)

Accounts Receivable Analyst (Fixed Term Contract)

We are hiring an Accounts Receivable Analyst (Fixed Term) in Cape Town South Africa!

The job exists to execute Accounts Receivable processes, ensure timely and accurate recording of account receivables into ledgers, customer account administration, and for the collection of dues and past due’s, ensuring that BP’s credit risk exposure is minimised.

Key Accountability

Functional

• Implement day-to-day accounts receivable and credit operations to ensure delivery meets customer expectations and cash collection performance targets.
• Perform daily collections duties on due and past due invoices, receipting and allocation of payments received on BP bank account, credits, adjustments, deductions and payment discrepancies, returned funds for all assigned accounts. Ensuring adherence to policies and procedures and that the collections are up to date with current credit terms. Monitor overdue customers and make contact where required to help resolve overdue status.
• Lead order blocks, review/resolve all credit-held orders or customer restrictions and inform customer service and/or sales as appropriate.
• Process returned funds, deductions, other differences and transactions for exception cases, escalating as needed.

Service Management & Continuous Improvement

• Provide inputs to existing appraisal, monitoring and reporting procedures and monthly process performance indicators for the team to support standardization efforts.
• Highlight process gaps and inefficiencies; proactively seek solutions to increase efficiency and/or level of service provided.
• Provide analysis and feedback regarding impact of new policies, new work, improvements, etc. Identify gaps in current processes and assist in (at times leading) implementation of such changes.
• Provide inputs to the mapping and maintenance of end-to-end business processes, maintenance of standards.
• Ensure continuous improvement in operational processes, process simplification and compliance through utilization of key metrics and taking/recommending remediation action as required.

Educational Background and Experience

• Credit management qualification preferred.
• Proven experience in Accounts Receivable and customer care.
• Proven track record of effective teamwork.
• Effective communication and negotiation skills.
• Strong credit management reconciliation skills.

We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life.

These benefits can include flexible working options, collaboration spaces in a modern office environment, and many other benefits! We operate a hybrid model with 60% from the office and 40% from home with flexibility as agreed with line management.

Travel Requirement

No travel is expected with this role.

Relocation Assistance:

This role is not eligible for relocation.

Remote Type:

This position is a hybrid of office/remote working.

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process.