Accounts Receivable

Solugrowth (PTY) Ltd

2025/03/17 Pretoria

Job Reference Number: SG-535

Department: BPO H2R - Mastercard

Industry: Accounts

Job Type: Contract

Positions Available: 1

Salary: Market Related

Solugrowth is looking for an Accounts Receivable

Job Description

• Daily cash application as per the AR aging report/Receipt Noetix/Unapplied Report/on request
• Completing vendor forms for new & existing customer setup
• Initiating refunds to customers with credit balances on account
• Prepare and maintain an accurate AR aging report with notes on the status of payments
• Sending weekly AR aging reports
• Running weekly TOP20 report (Unapplied credits and payments)
• Responding to customer inquiries related to Payments / Vendor forms/ Refunds / other AR tasks on Remedy and closing tickets in a timely manner
• Reconciling outstanding issues on customer accounts
• Tracking and ensuring completion of critical requests
• Providing accurate feedback to requestors; communicating root causes, trends, and solutions
• Monitoring and managing tasks & targets to ensure SLAs & KPIs are met/exceeded
• Identifying, supporting & driving process improvement initiatives (to work methods, processes & systems)
• Building & maintaining good professional relationships with clients and team members
• Other ad-hoc projects/reports and requests

• Experience in financial administration and accounts receivable (Billing, collections, etc.)
• 3+ years of accounts receivable experience
• Oracle Financials experience
• Experience with Remedy ticketing system
• Excellent written and verbal communication abilities (English); ability to communicate independently with clients and build strong client relationships
• Ability to investigate & solve queries from customers with internal stakeholders
• Ability to prioritize and manage expectations
• A keen eye for detail
• Process-oriented