Account Manager - SaaS

Are you data-driven and customer-centric?

Do you enjoy building solid relationships resulting in revenue and growth?

About our Team

LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.

About the Role

The role is responsible for proactively managing existing customers, building and nurturing relationships within a defined territory. The position requires an experienced and driven salesperson with expertise in software sales who will be responsible for driving new sales across LexisNexis solutions lines. The Salesperson's main accountabilities will be to proactively prospect, qualify, and close renewal, upsell, and cross-sell sales opportunities. You will be the lead on deals and be seen by customers as a subject matter expert. The role works in close partnership with internal and external partners to proactively drive growth.

Responsibilities

• Achieving Target - Grow existing accounts with existing and new products that add value to the customer and increase revenue. Ensure that allocated clients are renewed.
• Managing Relationship - Establish meaningful relationships with all customers in the territory virtually and in person.
• Planning - Develop an annual territory strategic plan for all customers in the designated territory.
• Managing Opportunities - Effectively manage pipeline and accurate forecasting of multiple sales opportunities. Manage progress of the opportunity through the sale stages (Prospect, Connect, Discover, Develop, Propose, Contract, Close). Effectively manage multiple sales opportunities. Structure, negotiate, and close deals.
• Product Knowledge - Solid understanding of customer and market trends relevant to your customers' industry.
• Reporting - Provide customer insights and customer analysis as required. Record all interactions with Clients on the CRM.

Requirements

• Have solid experience in Account Management/Relationship Management.
• Have good relationship management/account management experience ideally within legal/SAAS/Compliance/Risk/software services sales industries. B2B selling experience.
• Demonstrate experience using solution and consultative selling approaches.
• Able to manage territory and stakeholders at the executive level with the ability to nurture relationships at a strategic level.
• Have excellent communication and conflict resolution skills and proven ability to negotiate.
• Able to write complex correspondence and proposals.
• Be a self-starter with a consistent track record in a quota-bearing sales environment.
• Able to present face-to-face and on online platforms.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Working for you

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Medical Aid
• Retirement Plan inclusive of Risk Benefits (Disability, Critical Illness, Life Cover & Funeral Cover)
• Modern family benefits, including adoption and surrogacy.
• Study Leave

About the Business

LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.

Job Types: Full-time, Permanent

Application Deadline: 2024/09/30