Account Manager B2B Sales

We are seeking remote Account Manager B2B Sales in South Africa. The client is a leader in the wholesale distribution of romance products and is looking for a talented Account Manager in B2B Sales.

The ideal candidate will be well organized with excellent communication skills and able to complete tasks in a proficient manner. We are looking for an enthusiastic self-starter to work in a fast-paced environment.

They also must have a customer-focused attitude and have a proven track record of successful interactions within a dynamic team environment.

Shift: US Shift
Schedule: Graveyard
Location: Johannesburg, Gauteng
Salary: $9 - $11 an hour

Key Responsibilities:

1. Cold calling to proactively pursue new prospects to grow the customer base.
2. Meet and exceed monthly sales performance goals by servicing existing accounts, obtaining orders, upselling, and establishing new accounts.
3. Focus sales efforts by using reports to analyze existing and potential sales understanding opportunities.
4. Meet all sales objectives and handle all aspects of completing a sale including paperwork.
5. Continually manage daily, weekly, and monthly sales forecasts and prospects using company software, and produce weekly reports.
6. Resolve customers' complaints by investigating problems, developing solutions, and making recommendations.
7. Managing and understanding each customer's needs to build strong long-term relationships.
8. Maintain long-term relationships with customers.
9. Consistent communication with long-term customers.
10. Develop and maintain positive relationships with support departments (warehouse, customer service, and accounting).
11. Coordinating in-store sales training with vendors and customers.
12. Attend vendor training to increase product knowledge.
13. Deliver ongoing exceptional customer service with your accounts.

Requirements:

1. Excellent written, verbal, and interpersonal communication skills in English (C1 Level).
2. Ability to communicate and hold a conversation with decision-makers.
3. Require a 3 hour backup power supply.
4. Minimum 2-3 years of sales, account management, and customer service experience preferably from a wholesale distribution, retail, and/or manufacturing background (with over 10,000 SKUs).
5. Experience with Business-to-Business sales; Retail sales experience is a plus.
6. Capacity to sell wholesale physical products.
7. Proven track record of cold calling to acquire new business.
8. Need to have strong customer service skills and the ability to create and maintain long-term relationships with clients.
9. Extremely well organized and detail-oriented with excellent time management in a fast-paced work environment.
10. Ability to develop in-depth knowledge about products and markets.
11. Proficient in Microsoft Office.
12. Must have a laptop/desktop which meets the minimum qualifications: Must have Dual Monitors (2 Monitors), Processor: Core i5 or higher, RAM - 8GB or higher.
13. Bandwidth Requirements Minimum: Download Speed: at least 6 Mbps, Upload Speed: at least 6 Mbps.
14. A quiet, private place in your home where you can work without background noise.

Benefits:

1. Work from home
2. Access to diverse projects
3. Opportunities for professional growth
4. Collaboration with diverse teams
5. No commute time
6. No dress code (unless there's a meeting!)
7. Eco-friendly work lifestyle
8. Exposure to a multicultural team
9. Potential for long-term engagement
10. Improved work-life balance

About & Company: Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 50 countries worldwide.

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