Account Manager

THE WORK: Join our dynamic team and embark on a journey where you will be empowered to perform independently and become an SME. You will actively participate in team discussions and contribute to providing solutions to work-related problems. Let's create a brighter future together!

The Account Manager is responsible for assisting and ensuring that all aspects of the agency’s delivery to a client run smoothly and are managed effectively in order to deliver on campaigns.

Key Responsibilities:

• Lead complex, cross-functional engagements and drive client expansion in the customer area of the client.
• Define and sell solutions aligned to client's business objectives.
• Build and lead teams that combine capabilities and working models to successfully deliver solutions.

Responsible for driving the implementation of advertising campaigns and achieving results for clients as agreed with the Business Unit Director. The Account Manager reports directly to the Group Account Director / Business Unit Director, providing updates and planning with regards to client campaigns.

Client Responsibilities:

• Contribute to the smooth running of the account on a day-to-day level.
• Establish and maintain a productive communication channel between the client and the agency, maintaining and growing excellent client relationships.
• Continue to invest in growing knowledge of your clients’ business and industries in which they operate.
• Take ownership of specific parts of campaigns, as agreed with manager, and participate in future planning.
• Produce good quality written work on time, including client correspondence, presentations, and reports.
• Assist with preparing and delivering presentations to clients as and when required.
• Provide day-to-day management of client campaigns and be regarded as the first point of contact for clients, inspiring their loyalty and trust.
• Remain accountable from start to finish ensuring that follow-through and accountability is achieved and maintained at all times.
• Ensure a smooth and timely workflow of activities directed at the client, effectively managing timing plans.
• Engage with clients in order to formulate clear and achievable briefs and action plans.
• Draw together all relevant market, industry, and business information in preparation of all agency briefs.

People Responsibilities:

• Work with Group Account Director/Business Unit Director to set annual review KPIs and take responsibility for your development as an advertising professional.
• Actively manage own performance and career.
• Manage junior team members, focusing on motivation, training, and knowledge-sharing.
• Actively manage and supervise account executives.

HERE'S WHAT YOU WILL NEED:

• Master proficiency in Account Management.
• Master proficiency in Sales Pursuit Management.
• A minimum of 1 year of experience in relevant related skills.
• Bachelor's Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:

• Master proficiency in Account Sales Planning.