Account Manager

Details on Job Description / Responsibilities:

1. Managing existing customers
2. Monthly Sales demand forecasting and reporting through sales project management (Funnel Management)
3. Prepare activity schedules, activity reports, prospect lists
4. Visit clients face-to-face and set up and conduct virtual meetings
5. Sell products / Close deals
6. Promote products to (prospective) clients
7. Arrange contract and payment details with the client
8. Finding potential / new customers in academic and industrial / private sectors
9. Build and maintain strong, long-lasting relationships with existing and new customers
10. Arrange and conduct demonstrations / presentations
11. Arrange deliveries / installation of products
12. Handle clients' queries in oral and/or written form
13. Receive customer orders
14. Update records
15. Prepare quotations
16. Arrange servicing of equipment
17. Provide continuous feedback to the PC Manager
18. Keep sales records
19. Organise and attend conferences / exhibitions
20. Keep track of competitors (products / activities)
21. Meet sales targets
22. Train customers
23. Follow-up on customer payments
24. Arrange the ordering of equipment
25. Arrange equipment for branches and congresses
26. Arrange product-related workshops, congresses, and roadshows
27. Assist representatives with specific product requirements
28. Ensure marketing material for the product is current and available
29. Present market-related data to the Area Manager & PC Manager for budgeting
30. Keep current records on competitive products
31. Provide product training to representatives and dealers when required
32. Provide product demonstrations when required
33. Develop and execute strategic sales plans to achieve targets and expand customer base
34. Always stay up to date with products and software through self-learning activities and attending webinars
35. Participate in budget planning (unit forecasting)

Job Requirements:

Educational Qualification: Bachelor's degree in Geology, Physics, Chemistry, Engineering or related field. Master's or Ph.D. is preferred.

Experience: Minimum 5 years professional sales experience particularly in scientific or technical products, is essential.

Knowledge / Skills / Other Characteristics:

• Excellent communication, negotiation, and interpersonal skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team

Working Conditions & Other Attributes:

• Travel intensively in South Africa
• Own reliable vehicle

Key Performance Indicators:

• Customer Acquisition
• Adherence to sales processes and policies

Your ZEISS Recruiting Team: Maite Nomthandaso Nakana, Thema Masoga