Account Manager

time left to apply End Date: January 9, 2025 (17 days left to apply)

job requisition id R102820

Position:

Account Manager

The Account Manager’s core purpose is to generate new business and grow existing clients through innovative solution offerings.

Location:

Durban - Musgrave

Contract Type:

Permanent

Minimum Requirements:

Experience:

1. At least 2-3 years or more sales experience
2. Must have Technical experience in Training & Development space
3. Must have own vehicle

Education:

1. Degree or Diploma or equivalent with sales and or marketing/management/SDF

Roles and Responsibilities:

Client Development and Validation:

1. Identify and validate selected client opportunities
2. Collaborate with other stakeholders to provide a conceptual solution that is aligned to the clients’ needs
3. Develop a conceptual proposal and submit / present in line with Adcorp and ATS’s Corporate Identity
4. Ensure client has a full understanding of the proposal and refine the proposal to ensure 100% alignment with the client’s needs
5. Obtain client sign off of the proposal / solution.

Finance:

1. Agree on business terms and articulate these into the Service Level Agreement to the client
2. Ensure invoicing process is clearly understood and communicated to internal stakeholders – P.O process etc
3. Ensure Service Level Agreement is signed
4. In the instance of a new client, liaise with finance to open a new client account in line with Adcorp process and policies
5. Any deviation from 30 day payment terms to be escalated to finance.

Customer Service:

1. Ensure a thorough briefing of all client information and project documentation to the Operational team responsible for delivery on the project
2. Ensure client reports are to standard and provided timeously to the client
3. Liaise with operations to ensure clients needs are being delivered on and to proactively manage any delivery challenges, through the operations team

Administration:

1. Update the sales pipeline weekly
2. Update the CRM with the appropriate information
3. Prepare and present sales reports including sales turnover, sales pipeline, and areas of proposed client based to the Manager monthly

Post sales stakeholder management:

1. Ensure on-going relationship building to retain the client and to identify new sales opportunities
2. Ensure client is aware of ATS differentiation at all times.

Financial:

1. Achieve agreed sales targets.
2. Ensure Operational approval of all costings to clients and the achievement of budgeted GP’s.

Marketing:

1. Continually research and network to stay abreast of global trends, consumers & competitors customers/partners satisfaction levels
2. Attend conferences and networking opportunities

About us

At Adcorp, we truly believe in the potential of our employees and are committed to supporting your career journey.

In a world that’s always changing, we recognise the importance of new skills, talents, and capabilities that help us connect, collaborate, and thrive together.

As a trusted workforce solutions provider, we’re dedicated to finding innovative ways to shape markets, drive economies, and build a brighter shared future.

Our passion lies in connecting people with fulfilling jobs that lead to more efficient and motivated workforces.

We’re here to help you turn your career dreams into reality. Our solutions not only provide job opportunities but also ensure that you have access to the financial support, healthcare, and peace of mind you deserve.

This empowers you to focus on your goals and contribute to the success of our greater company.

At Adcorp, your career matters, and we’re excited to support you every step of the way.

We'd like to help you find your best fit!