Account Analyst

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Capitec Client Care
Gauteng
ZAR 30 000 - 70 000
Be among the first applicants.
6 days ago
Job description

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Date: 15 Apr 2025

Location: Tembisa, GT, ZA

Company: Capitec Bank Ltd

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We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

  • To see what life at Capitec is all about and complete a short assessment, please click here!
  • Once you have completed the above, finalize your application by clicking apply below.
Purpose Statement

  • To support with the day to day running and maintenance of portfolios by providing a central office-bound contact point for customer service queries/ requests, administration assistance and adding value to clients through the identification of cross-selling opportunities, monitoring all loan facilities in the portfolio on a daily basis against set parameters/ conditions.
Experience

Minimum:

  • At least 5 years, of which 1 year should have been spent in the Business Banking environment.
  • Experience in preparing and motivating Credit applications is essential.
Qualifications (Minimum)

  • Diploma in Commerce or Banking.
Qualifications (Ideal Or Preferred)

  • Bachelor's Degree in Banking or Commerce.
Knowledge

Minimum

  • The features, benefits and value propositions of respective company product/service offerings.
  • General banking practices and procedures.
  • Understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market.
  • Credit principles and practices, including an understanding of credit application, securities and balance sheet requirements.
  • The Financial Intelligence Centre Act (FICA).
  • Administration processes and procedures pertaining to Business Banking transactions.
  • Client relationship management and service principles.
Ideal

  • Competitor product offerings/ channels/ operational and marketing tactics would be advantageous.
  • Capitec/Business Bank systems and processes.
Skills

  • Communications Skills
  • Negotiation skills
  • Problem solving skills
  • Analytical Skills
  • Planning, organising and coordination skills.
Conditions of Employment

  • Clear criminal and credit record.
Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.

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