5* HOTEL RESTAURANT MANAGER PLETTENBURG BAY

5* HOTEL RESTAURANT MANAGER – PLETTENBERG BAY – R Negotiable

We are currently recruiting for an experienced 5* HOTEL RESTAURANT MANAGER for a stunning 5* Hotel in Plettenberg Bay to effectively manage the day-to-day operations of all the F&B outlets and employees as well as ensure guest satisfaction. Supporting and aiding the Food and Beverage Manager in achieving the profitability of the F&B outlets.

Minimum Experience and Qualification Required:

• Post matric hotel school qualification in Food and Beverage
• 5 years’ experience in a 5-star hotel restaurant or similar environment
• Computer literacy
• Good understanding of the micros point of sale system
• Previous leadership role
• Excellent communication skills
• Excellent numeracy skills with an understanding of finance
• Good wine knowledge
• High level of English proficiency
• Ability to train and develop a team
• Must be motivated, enthusiastic, and energetic
• Understand the true ethos of hospitality – being warm, friendly and engaging with guests
• Must be a team player, with a positive attitude
• Must be able to work under pressure
• Own transport

Key Performance Objectives:

• Manage all day-to-day operations. Understand employee positions well enough to perform duties in employees' absence.
• Develop specific goals and plans to prioritize, organize, and accomplish work tasks.
• Ensure that all sick leave, annual leave, family responsibility leave, and any other absenteeism is duly reported to HR on the prescribed forms.
• Assist in the ordering of F&B supplies, cleaning supplies, and uniforms.
• Get to know and personally engage with regular guests.
• Ensure guest satisfaction.
• Monitor all guest complaints, actioning steps where necessary.
• Food & Beverage Planning & Control.
• Monthly stocktaking and ensure tight control over F&B security to avoid damage or theft.

Please send your updated CV in WORD together with a recent head and shoulders photo of yourself, 2 recent written references, current and salary requirements.

PLEASE DO NOT APPLY IF YOU DO NOT MEET THE REQUIREMENTS.