Senior Solutions Engineer

Datacor; United States; Remote; USD 80,000 - 100,000; Full time

Job description

Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.

We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.

The Role:

Datacor is looking to add a professional individual to join our solution sales engineering team. This individual will work closely on the sales team to support net new sales in the manufacturing and distribution industry, along with cross sale opportunities of the Datacor customer base. We are looking for a dedicated, experienced individual that has experience in the animal feed industry.

Responsibilities:

1. Demonstrate and explain the features, functionality, and value of the Datacor ERP software solutions to process manufacturing and distribution companies.
2. Ability to clearly articulate and describe process & batch manufacturing operations to include formulation, inventory management, MRP, production scheduling, quality & regulatory, warehouse management, manufacturing operations, distribution, accounting, and analytics.
3. Support customer success with cross sales opportunities.
4. Actively participate in discovery/project scoping, demonstration, and proposal review sessions with prospects and customers.
5. Comprehend a prospect’s & customer’s technical requirements to determine system capabilities or identify key requirements for configuration.
6. Prepare and perform prospect/customer specific product demonstrations in-person or virtually to small and large audiences.
7. Communicate effectively and work with cross-functional teams to cross sell and upsell to current customers.
8. Ability to bring new ideas regarding industry best practices and process improvements while demonstrating solution value to prospects and customers.
9. Familiarity with ERP implementations and support sales team to articulate the value of partnering with Datacor.
10. Meet assigned sales targets each year, contribute to overall sales growth.
11. Serve as a technical liaison between prospects/customers and Datacor.
12. Work closely with Account Executives to complete RFP and RFI responses to meet required timelines and expectations.
13. Support sales and marketing by attending trade shows, industry specific webinars, and marketing collateral.
14. Communicate technical requirements to product managers in support of enhancing solutions based on industry and customer requirements.
15. Attend ongoing training and maintain technical knowledge, attend certification training, and conduct product training.

Qualifications:

1. Bachelor’s degree in computer science, Engineering, or a related field.
2. Strong interpersonal skills, ability to interface with both technical and nontechnical team members.
3. Ability to multitask in a fast-paced pre-sales environment with the ability to support multiple projects at any given time.
4. In-depth knowledge of batch and process manufacturing software or experience working for a manufacturer in this environment.
5. Excellent organization and time management skills working in a professional environment.
6. Strong written, verbal, and presentation skills with large executive level groups.
7. Clear objections during sales processes through creative approaches.
8. Proficient with Microsoft Office software suite and MS Teams.
9. Working knowledge with APIs, SQL, and other relational databases.
10. Experience with Salesforce.com and PowerBI a plus.
11. Ability to travel up to 60%.