Room Attendant - ZYYMA

Hotel Brand: IHG Army Hotels
Location: United States, Wisconsin, Sparta

Hotel: Anderson Hall (ZYYMA), 51 South O Street, 54656

We take our housekeeping standards seriously. So, we’re searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience.

As a Room Attendant, you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in or get a bit of last-minute work done.

You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.

Help guests - you’ll be happy to help if someone needs a toothbrush or directions, for example.

Keep your supervisor updated on room service progress and alert them to any repairs needed.

Safety aware – follow our established safety procedures at all times and wear protective equipment when needed.

Be organized - keep on top of supplies and amenities and always try to minimize waste.

Reunite items with owners and log any lost and found property.

Look smart – wear your uniform with pride.

Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.

Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.

Report, turn in, and/or log all lost and found items according to established procedures.

Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.

May regularly assist with deep cleaning projects.

May have turndown duties.

May assist with other duties as assigned.

What We Need from You –

In the hotel industry, we cater to our guest needs 24 hours a day, 7 days a week. Even though a shift will be assigned, on occasions we may require working varying shifts across a 7-day period, including weekends, evenings, and public holidays.

It’s a physical role and you’ll be on your feet most of the day, so fitness is important.

Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and/or push/pulling heavy objects.

You’ll might need to bend and kneel to complete some activities.

Literacy skills - reading, writing, and basic math skills.

What we Offer ─

We’ll reward all your hard work with a great salary and benefits – including a great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care that you notice the little things that make a difference to guests as well as always looking for ways to improve.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status, or any other characteristic protected by law. IHG is committed to promoting a culture of inclusion where everyone feels safe, respected, and valued. We seek talent from all backgrounds to join our teams and encourage our colleagues to bring their authentic and best selves to work.

Not Applicable for applicants in CA, CO, NJ, NY, WA, HI, IL, MN, VT.

Who we are

We need people like you to make a difference and create exceptional experiences every single day. Don’t just join a growing team of 370,000 colleagues across 100 countries. Let your passion shine. Innovate and collaborate around the world. Embrace your ambition. Let’s Go Further Together.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.