Revenue Operations Specialist

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.

We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies.

Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment.

When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in various areas.

Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

As a Revenue Operations Specialist in Insider, day in and day out you will:

• Act as a GTM subject matter expert on Revenue Operations and Deal Desk processes, best practices, and systems.
• Assist the Sales Team in building non-standard or complex order forms and provide ad-hoc pricing guidance when required.
• Educate the Sales Team and train new Sales hires on Deal Desk operations to ensure that best practices, approvals, and procedures are properly followed and well documented.
• Review all deals to ensure that contract terms, billing information, and pricing is accurate and aligned with the data inside CRM.
• Proactively evolve and improve processes, tools, and automation to increase the effectiveness of the Deal Desk.
• Partner with cross-functional departments to learn and identify business needs and help facilitate the end-to-end deal process.

We want you to join us while we are taking a step into the future if you:

• Have a Bachelor’s Degree.
• Have internship experiences in Revenue Operations, Business Insights & Analytics, Finance.
• Have expert knowledge in one or more functional areas such as Enterprise Planning, Sales Productivity, and Readiness, Sales Enablement, Revenue Operations.
• Have extensive knowledge and experience in Microsoft Excel.
• Have familiarity with Salesforce.
• Have the ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations.
• Have the demonstrated ability to implement sales processes, procedures, and policies.
• Have excellent written and verbal communication skills.
• Have excellent cross-group collaboration skills.
• Are highly organized, have multi-tasking skills, and ability to operate in ambiguous environments.

While exporting our technology to the world, we offer you:

• A chance to work in an international, diverse, and inclusive environment.
• To be a part of an industry that’s shaping the future of customer experiences.
• Opportunity to be a part of different side projects depending on your interests.
• Access to many hard and soft skill training to help you improve and challenge yourself.
• Access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform.
• Space to share your skills through training sessions and workshops if you wish.
• Free access to exclusive platforms such as Blinkist, Masterclass, and Spotify.
• Chance to become a Shareowner with the 'Shareowner System'.
• Inclusive Private Health Insurance.
• Food ticket to cover all the yummy food expenses monthly.
• The infamous team activities are bursting with fun.
• No Dress Code!

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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