Public Area Attendant

Job Description - Public Area Attendant (HOT0BBC2)

Job Number:

HOT0BBC2

Work Locations:

Susona Bodrum LXR Hotels & Resorts, Torba Mah. Kaynar Cad. No: 15 Bodrum 48400

A Public Area Attendant is responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience while managing customer issues and undertaking regular deep cleaning tasks.

What will I be doing?

As a Public Area Attendant, you will be responsible for ensuring the cleanliness of public areas to deliver an excellent Guest and Member experience. You will also be required to manage customer issues and undertake regular deep cleaning tasks. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure cleanliness of all public areas
• Carry out lost property procedures
• Manage customer service issues quickly and effectively
• Manage master keys in your possession
• Undertake regular deep cleaning tasks, e.g., monthly deep cleaning and carpet shampooing
• Report maintenance issues to the Maintenance/Engineering Department
• Check public areas and toilets, taking remedial action where necessary
• Comply with hotel security, fire regulations, and all health and safety legislation
• Carry out any other reasonable task set by the hotel's management

What are we looking for?

A Public Area Attendant serving Hilton brands is always working on behalf of our Guests and collaborating with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Committed to delivering high levels of customer service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in a similar position or industry

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers