Technical Services Supervisor

Nestlé is one of the world’s leading food and beverage companies, with 2000 global iconic brands and operating in 188 countries.

At Nestlé, we work for unlocking the power of food to enhance quality of life for everyone, today and for generations to come. That is our purpose.

We are the Good food, Good life company. We believe in the power of food to enhance lives. Good food nourishes and delights the senses. It helps children grow healthy, pets thrive, parents age gracefully, and everyone live life to the fullest. Good food brings us together. Good food also respects our planet and protects resources for future generations.

Get to know us better at www.nestle.com

Join the Nestlé Team and be a Force For Good!

We are currently looking for a Technical Service Supervisor to join our Nestlé Professional team.

Location: Antalya

Type of contract: Permanent

As a Technical Service Supervisor, you will have the following responsibilities:

1. Organizing the technical team according to business needs and demands.
2. Contributing to the setup of a Technical benchmark and data collection for Nestlé Professional's technical knowledge improvement.
3. Supporting the Issue Management process:
1. Ensure that issues are followed up and resolved in a timely manner.
2. Identify trends and provide input to the Renovation/Continuous improvement program in the team.
4. Contributing to call center activities to increase the rate of solution by phone.
5. Providing customer training for key customers.
6. Performing machine demos with key customers.
7. Supporting optimization projects implementation process.
8. Handling technical product complaints on new products developed.
9. Providing technical support for beverage systems; supporting field technicians to ensure high-level service on the field.
10. Controlling and contributing to technical field activities and KPIs and joining technicians' routes to attribute their activities.
11. Training technicians on the job and participating in their route plan to control field operations.
12. Keeping compliance with instructions, procedures, and quality requirements to develop and ensure the Nestlé Management System.

Which profile are we looking for?

• University Degree.
• Minimum 3 years experience in mechanical maintenance or production line.

What are our employee community values?

Safety, quality, compliance, and respect are pillars for our community existence. Respect is our overarching value in Nestlé. We RESPECT each other, others, the environment, and all life around. We work in a supportive, caring, and elevating environment. It is crucial for us to preserve our culture of solidarity.

What are our working values at Nestlé?

• Multinational experience at one of the world’s leading food and beverage companies.
• International and domestic career opportunities.
• Development opportunities and training.
• Exclusive employee discounts.
• Employee Assistance Program, 24/7 expert support.
• Sport benefit program (benefit from more than 350 sport centers).
• A paid birthday leave.
• 4 weeks paternity leave.

The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law.

Be a force for good.