The Security Engineer, with extensive experience in IT Security Engineering, will join the Security Infrastructure Solutions Team. The primary responsibility will involve handling L2 and L3 tickets, focusing on Zscaler-related tasks alongside other security solutions.
Client Management:
The role demands a highly customer-oriented mindset and the ability to communicate technical context clearly. The engineer will support internal customers by advising, setting up, and executing virtual events effectively.
Business Management:
The engineer will oversee the development and operation of ZIA and other IT security services. This includes:
Personal and Social Skills:
Candidates should have at least five years of technical, customer-focused experience. They must demonstrate strong communication skills, the ability to work independently or as part of a team, and the capacity to interact with business users in financial institutions.
Professional and Technical Skills: