Responsible for the quality of service and repair work carried out by the team.
Responsible for conducting both in-progress and final quality check of vehicles.
Responsible for the accuracy of technicians workshop time recording.
Responsible for on-the-job training of apprentices/technicians.
Responsible for liaison with CSA on service/repair related matters.
Responsible for supporting CSA on test drive and service related matters.
Responsible for the use, maintenance and proper condition of diagnostic equipment, special tools and workshop facilities.
Responsible for workplace safety, good order and tidiness in the workshop and the discipline of staff under his care.
Responsible to control and manage teams loading (add jobs) references to carry forward for next day.
Organize and supervise the team technicians to achieve best possible service quality and execute all jobs according to the repair order.
Determine the team capacity available on the basis of mechanic units and maximize work bays and technicians utilization in a way that promised delivery date can be kept.
Inform the workshop manager on lack of available technician capacity immediately.
Ensure that daily/weekly repair order for the technicians are properly stamped in and out.
Ensure that diagnosis and rectification correctly address customer complaints.
Report necessary additional repair works immediately to the CSA, inform on the possibility of performing them (capacity) and ask for approval.
Liaise with CSA on extra work to be done. If approved, enter the flat rates and the specification of such work in the repair order.
Requirements
Minimum Higher Nitec in Automotive Technology (Light Vehicle)
Possess Valid Class 3 Singapore driving licence
At least 1 year experience in Automotive service and repair is preferred
Location at Alexandra (moving to Defu in Feb 2024), Mon to Fri, 8.30am - 6.00pm, Alt Sat, 8.30am - 11.30am
Job Reference: QV89894R
All successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
We regret that only shortlisted candidates will be notified.