Workplace Management - People Team

The People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company. People are key to Shopee’s growth, and as our business expands, so does the need to develop and support our employees.

Job Description:

• Responsible for overseeing the day-to-day operations and management of the workplace environment to ensure a productive, safe, and comfortable atmosphere for all employees
• This role involves managing facilities, workplace services, office space planning, health and safety regulations, vendor relationships, and employee experience
• Collaborate with other departments to optimize space utilization, support employee well-being, and maintain operational efficiency
• Facility Management:
  • Oversee facility management matters such as defect management, access card system, Closed-Circuit Television system, office space and move management
  • Manage vendors which includes contract management, procurement management and on-site supervision
  • Prepare and review quarterly operational expenditure budgets, including utilities consumption and maintenance expenditure
  • Generate operational reports which include but not limited to office running costs, ticketing system, seating reports etc
  • Liaise with building management on lease, maintenance and other facilities-related matters
  • Attend to emergency calls and site attendance as required
• Workplace Experience & Employee Well-being:
  • Design and implement workplace strategies that enhance employee experience and engagement
  • Oversee the management of amenities (e.g., break rooms, common areas, wellness spaces) to ensure they are functional and well-maintained
  • Coordinate and manage internal events, meetings, or company gatherings within the workplace
  • Support leadership in the execution of corporate initiatives to improve workplace culture and employee engagement
• Office Space Planning & Utilization:
  • Facilitate and coordinate office refit/renovation projects with Corporate Real Estate Team
  • Manage office space layout and ensure compliance with safety and environmental standards
• Health & Safety Compliance:
  • Ensure that all facilities meet health, safety, and accessibility regulations.
  • Assist with planning and coordination of emergency evacuation and Business Continuity Plan-related measures

Requirements:

• Bachelor’s Degree in Facilities Management or other relevant disciplines
• Preferably at least 4 years of experience in Facilities/Property Management
• Strong stakeholder management and organisational skills
• Good verbal and written communication skills
• Ability to work independently with excellent problem-solving skills in a dynamic environment
• Proficient in Google Workspace, especially Sheets, Docs, Slides and Forms
• Knowledge and experience in Fire Safety Management/Building Green Mark and/or Air-Conditioning and Mechanical Ventilation (ACMV) system will be an added advantage