The incumbent will be working as a Warehouse Executive. S/he will manage and update shipments in the Warehouse Management System.
Responsibilities
Manage and update shipments in the warehouse management system.
Process inbound and outbound orders at the point of delivery/shipment, monitoring and expediting deliveries, coordinating, or resolving shipment issues.
Work with sub-contractors/partners to meet customer expectations and requirements, and regulatory reporting, where applicable.
Documentation processing - preparation of CIPL, OS&D report, On Hand reports, picklist, warehouse transaction record, billable warehouse activities, and monthly billing.
Provide prompt, relevant, and accurate information to the customer within the agreed time frames.
Explore the expectations and offer solutions to the customer that meet their needs.
Take concrete action to solve problems and complaints of customers.
Treat customers in a professional and friendly manner.
Ensure and be responsible for proper and quality conformance of all the customers.
Liaise with transporters for local collection & deliveries.
Coordinate with internal and external customers - Inbound & outbound shipment / Warehouse Activity.
Assist the Manager with any other duties as assigned on an ad hoc basis.
Requirements
Minimum GCE 'O' level / NITEC / Diploma in any discipline.
Prior experience as an Operation / Order Fulfilment Executive in a warehouse environment.
Minimum 2 - 3 years of relevant working experience.
Proficiency in MS Office applications, especially Excel and Word.
Please submit your updated resume in Word format by using the Apply Now Button. We regret that only shortlisted candidates will be notified.