VP, KYC Review Team, Group COO, Retail

VP, KYC Review Team, Group COO, Retail

Location: Raffles (City Area), SG, 048624

Company: United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services. We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations. The COO Office has Business Risk & Control teams across various risk types, acting as safeguard for the business.

Job Responsibilities

• Manage and review process of ongoing review (OGR) of GR portfolio in line with Bank’s AML and regulatory policies.
• Escalate concerns relating to OGR review process and gaps.
• Review ongoing review, and trigger events reviews and to ensure timely completion of all reviews.
• Customer outreach to assist in gathering the SOW information.
• Guide and manage a team to ensure high quality standards of review write-up including SOW, transaction activity reviews and risk assessment.
• Provide guidance to team members on review requirements with Bank’s AML/KYC policy and procedures, taking into consideration changes to Bank’s policies and procedures, regulatory developments and best practices.
• Manage customer complaints.
• Take the lead for OGR matters such as performing quality control functions, training, communications, guidance, monitoring developments/enhancements input and testing.
• Coordinate and assist with preparation of any periodic, regular and accurate reports to AML Management.
• Support the Bank’s audit and remediation efforts.
• Communicate effectively with relevant stakeholders for the purpose of conducting OGR review process.
• Co-ordinate and liaise with relevant Stakeholders for timely completion of corrective feedback from approver/Head of KYC/Compliance is actioned in a timely manner.

Job Requirements

• At least 8 years of direct experience in the financial industry, preferably risk, governance and compliance related functions.
• Domain knowledge in AML and Sanctions (other Fin. Crime and Conduct risks are a plus).
• Strong organization skills with excellent attention to detail.
• Senior stakeholder management, the ability to build constructive partnerships with diverse stakeholders and challenge where required.
• Able to create and articulate plan, action, solution and strategy well through Power Point or presentation mode.
• Demonstrates in-depth technical capabilities and professional knowledge in related fields.
• Solid experience in Risk, Control & Governance, Operations, Assurance and Analytics.

Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.