VP/ AVP, KYC Quality Assurance, Private Banking, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

As part of our continuous effort to enhance compliance standards for customer due diligence (CDD), we are looking for skilled professionals to elevate our focus on quality control for CDD conducted by our relationship managers and KYC teams, on our customers with Private Banking and Consumer Banking in Singapore.

We look for individuals with a keen control mindset to drive our quality assurance programme, under our Chief Operating Officer Office for the Wealth Management Group. Potential candidates should possess strong stakeholder management skills to drive meaningful behaviour changes, and uplift control standards for CDD to a greater level.

Responsibilities

• Conduct comprehensive checks on our customers' KYC reviews and documentations, with a focus on quality, completeness, and accuracy.
• Ensure our KYC reviews and documentations comply with internal policies and standards, as well as regulatory requirements.
• Partner with Group Legal and Compliance, KYC Teams and Front Office to analyse the results from quality assurance reviews and rectify discrepancies. Root cause analysis and corrective actions should be conducted to address systemic issues.
• Stay abreast with evolving industry standards and regulatory developments, and share knowledge with relevant stakeholders.
• Conduct training and act as a subject matter expert on KYC-related matters, providing guidance and support to KYC Teams and Front Office.
• Prepare regular reporting to governance committees and escalate any potential risks identified during the quality assurance reviews to senior management.

Requirements

• Bachelor's degree with minimum 5 years of experience in KYC/AML, risk or controls functions, preferably in Private Banking.
• Strong understanding of financial sector and familiar with regulatory requirements pertaining to KYC/AML.
• Strong knowledge and expertise in the design and implementation of quality assurance programs.
• Ability to be client centric while balancing business needs and controls.
• Subject matter expert, experience dealing with complex issues, forward looking, solutions-oriented, "can do" attitude.
• Exceptional attention to detail and analytical skills to identify discrepancies and potential risks in KYC records.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with a diverse group of internal stakeholders towards common objectives.
• Good altitude and drive to work in fast-paced environment and be resourceful in problem-solving.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.