Vice President, UX Head (Global Business IT)

The UX Head Vice President (VP) will drive all User Experience (UX) and Content Management strategies across Company X’s global product portfolio. The role is crucial in ensuring a unified, seamless, and frictionless experience for all users. The UX Head VP will collaborate closely with product teams, stakeholders, and other departments to implement best-in-class UX practices, enhancing overall customer satisfaction and loyalty.

How will you contribute to the success of our business?

1. Strategy and Leadership:

• Develop and execute a comprehensive UX strategy that supports the company’s vision and goals.

• Champion a user-centric approach across all product development processes.

• Establish and maintain UX standards and best practices.

2. Team Management and Development:

• Build, lead, and mentor a high-performing global UX team.

• Foster a collaborative and innovative team environment.

• Identify skill gaps and provide opportunities for professional growth and development.

3. Stakeholder Collaboration:

• Collaborate with business and technology stakeholders to develop a shared understanding of business and user goals.

• Serve as the primary point of contact for UX matters in executive discussions and decision-making processes.

4. Research and Analysis:

• Oversee user research initiatives to gather insights and inform design decisions.

• Analyze user feedback and usage data to continuously improve user experiences.

• Stay updated with industry trends and emerging technologies in UX and content management.

5. Design and Implementation:

• Guide the creation of wireframes, prototypes, and high-fidelity designs.

• Ensure that all UX designs are user-focused, visually appealing, and align with brand guidelines.

• Oversee the implementation of UX designs, working closely with development teams to ensure feasibility and quality.

6. Performance Measurement:

• Define and track UX performance metrics to measure the effectiveness and impact of UX initiatives.

• Regularly report on UX performance to senior management and stakeholders.

Management Responsibilities

• Manages a team of expertise comprising of Managers of UX, UI Designers, Content Strategists, UX Researchers, and UX Writers. Provide strategic directions, mentorship to a global team of UX professionals.

• Oversee budget planning and resource allocation for UX projects.

• Ensure compliance with legal and regulatory requirements related to UX and content.

Do you have what it takes?

• Bachelor’s or Master’s in UX Design, Human-Computer Interaction, Psychology, or a related field.
• Minimum 10 years experience in UX design and management, at least 5 years in a senior leadership role.
• Proven track record of leading UX initiatives in a global or multinational company
• Expert knowledge of UX design principles, methodologies, and tools.
• Strong understanding of content management systems and practices.
• Proficiency in user research techniques and data analysis.
• Excellent leadership, communication, and interpersonal skills.
• Ability to translate business goals into effective UX strategies.