Vice President - Customer Proposition & Solution

Job Purpose

We are looking for an inspiring individual to take on the pivotal role of Vice President Customer Proposition & Solution. This is a unique opportunity to develop innovative insurance products tailored to the affluent market, creating transformative solutions that drive growth and expansion across Singapore and overseas.

In This Role, You Will Do

1. Own the product roadmap for premier insurance solutions, ensuring that from ideation to delivery, we’re always ahead of the curve in offering top-tier products.
2. Work closely with our Customer Research and Strategy team, shaping new ideas, driving market research, and crafting innovative marketing strategies in collaboration with our wider teams, from IT to Group Marketing and Actuarial.
3. Lead cross-functional efforts that push boundaries and launch standout products into the market that define customer experiences.
4. Become a key driver of strategic growth initiatives that reach beyond local markets to inspire customers regionally and globally.
5. Partner with the leadership team to achieve divisional growth goals through exceptional product development.
6. Spearhead the Premier Segment Product Roadmap in collaboration with multiple teams, making an impact from day one.
7. Develop new product offerings from scratch, providing seamless integration into the market.
8. Lead efforts to mitigate regulatory compliance risks, championing best practices and aligning with industry trends.
9. Be the cultural leader of your division, setting the tone for collaboration, creativity, and results.

We’re Looking For

1. 15+ years of experience in product development, marketing, or related fields, with a solid track record in financial services.
2. Bachelor’s degree from a recognised university (Qualified Actuary certification is a plus).
3. Creative problem solver with a strategic mindset, skilled at turning data insights into practical solutions that drive growth.
4. Excellent leadership and stakeholder management skills, with a proven ability to navigate cross-functional teams.
5. Strong analytical skills with a knack for attention to detail and an ability to thrive in high-pressure environments.
6. Demonstrates alignment with the organisation's core values through expected behaviours.
7. High level of integrity, takes accountability of work and good attitude over teamwork.
8. Takes initiative to improve current state of things and adaptable to embrace new changes.

About Great Eastern

Founded in 1908, Great Eastern is a well-established market leader and trusted brand in Singapore and Malaysia. With over S$100 billion in assets and more than 16 million policyholders, including 12.5 million from government schemes, it provides insurance solutions to customers through three successful distribution channels: a tied agency force, bancassurance, and financial advisory firm Great Eastern Financial Advisers. The Group also operates in Indonesia and Brunei.

The Great Eastern Life Assurance Company Limited and Great Eastern General Insurance Limited have been assigned the financial strength and counterparty credit ratings of "AA-" by S&P Global Ratings since 2010, one of the highest among Asian life insurance companies. Great Eastern's asset management subsidiary, Lion Global Investors Limited, is one of the leading asset management companies in Southeast Asia.

Great Eastern is a subsidiary of OCBC, the longest established Singapore bank, formed in 1932. It is the second largest financial services group in Southeast Asia by assets and one of the world’s most highly-rated banks, with an Aa1 rating from Moody’s and AA- by both Fitch and S&P. Recognised for its financial strength and stability, OCBC is consistently ranked among the World’s Top 50 Safest Banks by Global Finance and has been named Best Managed Bank in Singapore by The Asian Banker.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.