Travel Executive (MICE/Business Events)

Operations Assistant/Executive (BEE)

The candidate will be responsible for supporting the day-to-day operations of our business travel events team, ensuring the seamless execution of events and travel arrangements from start to finish. Your role will involve a variety of tasks, including:

Key Responsibilities

• Coordinating travel logistics, including flight and hotel bookings, transportation, and visas.
• Managing event logistics, including venue selection, catering, and audio-visual equipment.
• Providing administrative and operational support to the department, including assisting with event registration and attendee management, answering phone calls, creating invoices, and collecting deposits and balance payments from clients.
• Handling queries, requests, and feedback from clients with utmost efficiency and professionalism.
• Building and maintaining good working relationships with internal departments and external clients.
• Performing any other function as deemed necessary by your immediate superior or management in relation to your function.

The ideal candidate will have a passion for events and travel, and a strong attention to detail. You should also possess excellent communication and organizational skills, as well as the ability to work well in a fast-paced, deadline-driven environment.

Pre-requisites:

• Candidates with related experience in event management, hospitality, travel, and/or airlines industry preferred.
• Well-versed in GDS system (preferably Sabre) and Microsoft Office.
• Excellent verbal and written communication and interpersonal skills.
• Strong organizational and time-management skills.
• Ability to work independently and as part of a team.
• Customer-focused and a good team player with a collaborative mindset to drive best outcomes.
• Willingness to work flexible hours, including evenings and weekends, and to travel as and when required.