Join to apply for the Transport Supervisor (1 Year) role at FairPrice Group.
Responsibilities
Route Planning & Optimization:
Develop and implement efficient delivery routes for B2B deliveries to customers.
Utilize transportation management systems (TMS) to plan routes, assign deliveries to drivers, and track progress.
Optimize routes to ensure timely deliveries and minimize transportation costs.
Delivery Management:
Oversee daily B2B delivery operations, ensure all deliveries are completed on time and according to customer specifications.
Monitor driver performance and adherence to delivery schedules.
Manage delivery exceptions or customer issues, ensure prompt resolution.
Driver Management:
Provide guidance and support to drivers on delivery routes, procedures, and safety protocols.
Ensure drivers maintain proper documentation and complete deliveries accurately.
Address driver concerns and performance issues.
Safety & Compliance:
Ensure adherence to all safety regulations governing B2B deliveries.
Conduct regular safety checks on vehicles and ensure proper maintenance procedures are followed.
Promote a culture of safety awareness among drivers.
Client Relationship Management:
Maintain a strong working relationship with our clients.
Communicate effectively with clients regarding delivery schedules, any issues, and performance metrics.
Address customer concerns and ensure satisfaction.
Performance Management:
Track and analyze key performance indicators (KPIs) related to B2B delivery operations, such as on-time delivery rates, route efficiency, and driver performance.
Identify areas for improvement and implement strategies to enhance delivery performance.