Training and Sales Administrator

Training and Sales Administrators assist trainers, students, and course administrators in running, recording, and improving academic and professional courses. They also provide day-to-day administrative support for course leaders and heads of department.

Responsibilities

• Participate in creating and implementing training programs.
• Book and set up classrooms and training venues.
• Perform general administrative duties including answering phone calls and attending to email inquiries.
• Exhibit good telephone etiquette skills.
• Demonstrate good communication skills and be customer-oriented.
• Handle customer registrations for courses.
• Coordinate training activities and carry out administrative tasks.
• Prepare training materials and maintain training records.
• Handle data entry on training system or website portal with accuracy.
• Maintain a cheerful demeanor and a positive attitude in work and customer interactions.
• Prepare monthly training records and archive them.
• Work independently to complete given tasks on time.
• Exhibit a positive work attitude and be a team player.
• Participate in job training provided by the organization.
• Ability to multi-task, communicate effectively, and maintain strict confidentiality of information.
• Be responsible for all correspondence, filing, photocopying, recording, and documentation.

Job Requirements

• Candidate must possess at least Primary/Secondary School/"O" Level or any equivalent qualifications.
• Minimum working experience of at least 1 year.
• Fresh candidates are welcome to apply.
• Ability to multi-task, communicate effectively, and maintain strict confidentiality of information.
• Computer literate and proficient in MS Office, Excel, Word, PowerPoint, online portals, Zoom, Google Calendar, etc.
• Able to handle online portals such as online booking systems.
• Passionate about customer service with strong interpersonal skills.
• Excellent administration and communication skills.
• Working Shift Hours: 7:00 am-3:00 pm or 2:30 pm-10:30 pm on alternate days, averaging 5.5 working days per week.
• Must be able to join immediately.