TRAINEE MANAGER

Job Description & Requirements

Responsibilities

1. Report to the Restaurant Manager or a management staff appointed by the Company
2. Support and assist the Restaurant Manager in managing the restaurant
3. Deputise in the absence of the Managers
4. Supervise a team of service crew to ensure the restaurant's smooth operation
5. Handle cashiering duties and banking duties
6. Conduct interviews for new hires
7. Guide and train new/existing Service Crew
8. Constantly motivate and cultivate a team spirit
9. Maintain utmost service standards and discipline/grooming among the service staff
10. Assist in crew performance appraisals and confirmations
11. Conduct daily checklists
12. Constantly obtain customer feedback to ensure satisfaction
13. Attend to customer complaints (if any)
14. Assist Restaurant Manager in monitoring labour and F&B costing matters, including bi-monthly stock takes
15. Adhere to Company’s standard operating procedures
16. Any other appropriate duties and responsibilities as assigned.