Trader Migration - Windows 11

Requirements:

• At least min 7yrs Experience
• Proven experience as a Trade Floor Engineer or in a similar role
• Mandatory project management experience
• Provide first-level support for Microsoft Intune and Windows Autopilot-related issues

Role-based responsibilities:

• Troubleshoot and resolve hardware, software, network issues and trade-floor specific applications on the trade floor.
• Floor-walking the Trade-floor
• Assist Traders on the trade-floor during migration/upgrade

Key responsibilities:

• Provide technical support and maintenance for the trade floor, ensuring minimal downtime and optimal performance.
• Manage and execute endpoint migration projects, including planning, testing, and deployment.
• Collaborate with traders, IT teams, and other stakeholders to understand and address technical needs and issues.
• Maintain and update documentation related to trade floor systems and endpoint migrations.
• Ensure compliance with industry regulations and company policies.
• Assist end-users with device enrolment, application deployment, and configuration in Microsoft Intune.
• Troubleshoot and resolve basic Intune-related problems, including connectivity issues and device compliance.
• Support Trading floor IT solutions and experience of working with devices and apps like Bloomberg, Reuters, etc.
• Perform desktop and laptop updates, upgrades, imaging, and support for trading applications, smartphones, and printers.
• Manage end to end projects such as Win OS upgrade, Windows update rollout and software updates via SCCM/Software Centre/Intune.