TikTok Shop - Creator Operation Lead (Singapore, E-Commerce)

Responsibilities

About The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

About the team: The Creator Team will drive the growth of TikTok Shop by working closely with the creators. In this role, you are required to lead the creator team.

Responsibilities

• Responsible for the formulation of the overall user KOL business operation strategy, responsible for the growth and conversion of KOL Business.
• Responsible for the cost budget and profit indicators of the overall business of the influencer, cooperate with the business team through influencer policy management, establishment of effective cost budgeting mechanism, influencer profit strategy, etc. to improve the P&L of the overall business of the influencer;
• Responsible for the growth of affiliate merchandise products, including improving the scale and efficiency of the affiliate merchandise.
• Collaborate with business parties, products and other related XFN teams to improve the overall sales conversion efficiency.
• Integrate market analysis and industry trends, conduct thorough user research and opportunity exploration, formulate strategic plans, and propel the expansion of our target user base.

Qualifications

Minimum Qualifications

• Bachelor degree or above.
• 5+ years of relevant experience in E-commerce or operations in a technology company.
• Experience with project management and independently responsible for core business metrics.
• Strategic and logical thinker, with effective planning, analytical and problem-solving abilities.
• Big picture thinking, structured, organized, and experienced in managing projects on different scales (planning, root cause identification, risk mitigation, and process optimization).
• Adaptable, fast learner, highly motivated, and versatile player with some exposure to ops and commercial.

Preferred Qualifications

• Excellent Numerical, Analytical, Critical, & Strategic thinking skills.
• Detect and solve problems through the use of quantitative & qualitative data.
• Direct eCommerce experience.
• Familiar with the creator/influencer industry.