TikTok Shop - Account Management, Fashion (Singapore, eCommerce)

About TikTok

TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact for ourselves, our company, and the communities we serve.

About the Role

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands. Welcome to our Fashion team! In this role, you will be responsible for delivering impact on the growth of merchants by acquiring and helping sellers to succeed on the platform, as well as delivering the best customer experience by providing the best service.

Responsibilities

• Oversee daily management of account managers and operations.
• Assist leader to define and execute business development opportunities and category growth strategy.
• Identify and conduct category data analysis, gap analysis, and solutioning.
• Drive relevant category special projects and improve sellers/buyers’ experience.

Qualifications

Minimum Qualifications

• Bachelor's degree or above, ideally in business, marketing, or a related field.
• 3-5 years of experience in relevant categories, with strong networking to brands and big merchants.
• Prior experience in team management.
• Excellent analytical and problem-solving skills with a data-driven approach.

Preferred Qualifications

• Prior working experience in business development and/or strategy roles.
• Experience in live-streaming will be an added advantage.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform