Telecom Network Engineer, Adv Comms

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Senior Systems Engineer (Network), you will be working as a consultant responsible for providing network project implementation, post-sales consultancy and network maintenance support, particularly in the area of network architectures (LAN, Data Centre and WAN). You will also be involved in hands-on operations in network maintenance.

What will you do?

• Own technical design in implementation of technical solutions, ensuring quality technical solutions and driving towards the highest levels of customer satisfaction and improvement in professional standards.
• Manage/implement network infrastructure projects covering Telecom Networks (LAN & WAN) and security systems.
• Work with project team members in implementing and delivering projects till commissioning.
• Assist Project Manager in various aspects of project implementation, including network design, site preparation, risks identification, and mitigation.
• Deliver assigned tasks within the delivery cycle of a project.
• Perform network/systems configurations, troubleshooting errors/problems, monitoring and/or testing systems performance, and contribute to the design of technical solutions for customer environments adhering to scope of work.
• Proactively provide solutions to prevent problems from occurring and/or to provide resolution for technical issues.
• Liaise with external vendors and user environments within the project cycle.
• Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Align or enhance ITSM/ITIL methodologies in daily operations (e.g., Change, Incident, Problem, Release Management & CMDB).
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incidents, conduct root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Implement service continuity measures, including backup/restore procedures & disaster recovery plans, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all implemented networks.
• Assist in preparation of proposals and solution presentations.
• Evaluate internal & external business environments to develop long-term strategy for the unit/organization.
• Apply business & financial knowledge to address business issues & drive the business.
• Establish & promote effective business operations across multiple countries &/or regions & coordinate appropriately with the broader global business.
• Attain key certifications for partnership with key vendors.

The ideal candidate should possess:

• Diploma/ Degree in IT-related discipline.
• 3 – 5 years of hands-on experience.
• Experience in implementing and administrating network devices such as Switches, Routers, Firewalls.
• Experience in implementing and administrating advanced network routing protocols such as BGP, MP-BGP, EIGRP, OSPF, and network Security.
• Experience and knowledge in implementing MPLS L3VPN, L2VPN, EVPN, Segment routing, etc.
• Experience implementing advanced switching technology including DC Fabric, Fabric path, MC-Lag, VPC, VXLAN, etc.
• Experience in Administration and troubleshooting in network environment.
• Exposure to protocol analysis tools used to troubleshoot layer 2 & 3 issues Technical Support for critical situations.
• Exposure with carrier-grade network equipment (Cisco ASR9K, NCS5500, N9K, Huawei NE5000E, NE40E, Juniper MX2000, MX960, etc.) will be an added advantage.
• Able to work as a team member and independently; self-motivated and highly customer-focused.
• Certifications such as CCIE/HCIE/CCNP and other relevant IT industry certificates will be preferred.
• Good understanding of Internet routing protocols and technologies including TCP/IP, OSFP, BGP, MPLS/VPN, Segment routing, EVPN.
• Good understanding of Network Automation; knowledge of Python, Ansible will be preferred.
• Knowledge of routers/switches architecture and software upgrade procedure.
• Possess good analytical and trouble-shooting skills in the area of technical fault isolation and rectification.
• Possess good working knowledge in multiple vendor equipment like Cisco, Juniper, Huawei routers.

Personal Attributes

• Highly motivated, with the aptitude and attitude to continuously upgrade and refresh knowledge in networking technologies.
• Good inter-personal, organizational, problem-solving and teamwork skills.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.