Telecom Network Engineer

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As a Senior Systems Engineer (Network), you will be working as a consultant responsible for providing network project implementation, post-sales consultancy, and network maintenance support, particularly in the area of network architectures (LAN, Data Centre, and WAN). You will also be involved in hands-on operations in network maintenance.

What will you do?

1. Progressively own technical design in implementation of technical solutions, ensuring quality and driving towards the highest levels of customer satisfaction.
2. Manage and implement network infrastructure projects covering Telecom Networks (LAN & WAN) and security systems.
3. Work with project team members to implement and deliver projects until commissioning.
4. Assist Project Manager in various aspects of project implementation, including network design, site preparation, risk identification, and mitigation.
5. Deliver assigned tasks within the delivery cycle of a project.
6. Perform network/systems configurations, troubleshoot errors/problems, monitor and/or test systems performance, and contribute to the design of technical solutions.
7. Provide proactive solutions to prevent problems and resolve technical issues.
8. Liaise with external vendors and user environments within the project cycle.
9. Gather business and application requirements to plan, design, install, test, and implement systems according to specifications and service levels.
10. Align or enhance ITSM/ITIL methodologies in daily operations (e.g., Change, Incident, Problem, Release Management, and CMDB).
11. Monitor and measure the performance and availability of systems proactively; implement corrective actions to improve performance and service level availability.
12. Respond promptly to incidents, conduct root cause analysis, and provide resolutions to escalated incidents.
13. Implement service continuity measures, including backup/restore procedures and disaster recovery plans.
14. Create and maintain comprehensive documentation for all implemented networks.
15. Assist in the preparation of proposals and solution presentations.
16. Evaluate internal and external business environments to develop long-term strategies for the unit/organization.
17. Apply business and financial knowledge to address business issues and drive the business.
18. Establish and promote effective business operations across multiple countries and/or regions.
19. Attain key certifications for partnership with key vendors.

The ideal candidate should possess:

1. Diploma/Degree in IT-related discipline.
2. 3 – 5 years of hands-on experience.
3. Experience in implementing and administrating network devices such as switches, routers, and firewalls.
4. Experience in implementing and administrating advanced network routing protocols such as BGP, MP-BGP, EIGRP, and OSPF.
5. Experience and knowledge in implementing MPLS L3VPN, L2VPN, EVPN, and Segment routing.
6. Experience implementing advanced switching technology including DC Fabric, Fabric path, MC-Lag, VPC, and VXLAN.
7. Experience in administration and troubleshooting in a network environment.
8. Exposure to protocol analysis tools used to troubleshoot layer 2 & 3 issues.
9. Exposure to carrier-grade network equipment (Cisco ASR9K, NCS5500, N9K, Huawei NE5000E, NE40E, Juniper MX2000, MX960) is an advantage.
10. Able to work as a team member and independently, self-motivated and highly customer-focused.
11. Certifications such as CCIE/HCIE/CCNP and other relevant IT industry certificates are preferred.
12. Good understanding of Internet routing protocols and technologies including TCP/IP, OSPF, BGP, MPLS/VPN, Segment routing, and EVPN.
13. Good understanding of Network Automation, Python, and Ansible is preferred.
14. Knowledge of routers/switches architecture and software upgrade procedures.
15. Good analytical and troubleshooting skills in technical fault isolation and rectification.
16. Good working knowledge of multiple vendor equipment like Cisco, Juniper, and Huawei routers.

Personal Attributes:

1. Highly motivated, with the aptitude and attitude to continuously upgrade and refresh knowledge in networking technologies.
2. Good interpersonal, organizational, problem-solving, and teamwork skills.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.