Technical Writer [FMCG / XML experience / Up to $6.7k Basic] 5052

Order Number: 814017

Responsibilities

1. Research editorial functionality, release delivery requirements and determine process flows and technical content.
2. Create and implement authoring template to shorten the distance from ideation to execution by using text modules.
3. Produce clear written communications with quality visual images for user documentation such as Quick Guide, Instruction Manuals, Safety Guide, etc.
4. Collect input from Development Team, Regulatory Team and Product Management Team and organise into concise documentation addressing needs and expectations of customers.
5. Upload and manage documentation into the product development platform such as PLM database and Web-CMS.
6. Plan and manage external agencies to produce documentation requirements.
7. Plan and monitor the budget for the external agency for the projects with respective Project Manager.
8. Manage the production of user documents in collaboration with Purchasing.
9. Coordinate translations into easily understandable language.
10. Contribute to developing, improving, and innovating processes and methods used within the role.
11. Keep product documentation up to date through life cycle.
12. Develop plans to ensure you meet project deadlines.
13. Proofread drafts and documentation to ensure accuracy and consistency with publication guidelines.
14. Communicate technical information to stakeholders.
15. Support appropriate maintenance of data systems and structures.
16. Provide active independent support to projects milestones completed in time.
17. Any other ad hoc duties assigned.

Requirements

1. Min 8 years of relevant consumer/FMCG product development experience and able to understand user journey and user experience engagement.
2. Previous experience managing XML-based editorial systems.
3. Able to solve complex, multi-profession, technical problems.
4. Able to create and lead a popup team to solve problems.
5. Team player and able to provide mentoring and coaching to juniors in the Team.
6. Proficient with Adobe software like Photoshop, Illustrator, InDesign and FrameMaker will be a plus.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name: Liew Lee Hui
EA Personnel Registration Number: R22109864
EA License no.: 07C5771

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