Technical Writer [FMCG / XML experience / Up to $6.7k Basic]

[Order Number:814017]

Responsibilities

• Research editorial functionality, release delivery requirements and determine process flows and technical content.
• Create and implement authoring template to shorten the distance from ideation to execution by using text modules.
• Produce clear written communications with quality visual images for user documentation such as Quick Guide, Instruction Manuals, Safety Guide, etc.
• Collect input from Development Team, Regulatory Team and Product Management Team and organise into concise documentation addressing needs and expectations of customers.
• Upload and manage documentation into the product development platform such as PLM database and Web-CMS.
• Plan and manage external agencies to produce documentation requirements.
• Plan and monitor the budget for the external agency for the projects with respective Project Manager.
• Manage the production of user documents in collaboration with Purchasing.
• Coordinate translations into easily understandable language.
• Contribute to developing, improving, and innovating processes and methods used within the role.
• Keep product documentation up to date through life cycle.
• Develop plans to ensure you meet project deadlines.
• Proofread drafts and documentation to ensure accuracy and consistency with publication guidelines.
• Communicate technical information to stakeholders.
• Support appropriate maintenance of data systems and structures.
• Provide active independent support to projects milestones completed in time.
• Any other ad hoc duties assigned.

Requirements

• Min 8 years of relevant consumer/FMCG product development experience and able to understand user journey and user experience engagement.
• Previous experience managing XML-based editorial systems.
• Able to solve complex, multi-profession, technical problems.
• Able to create and lead a popup team to solve problems.
• Team player and able to provide mentoring and coaching to juniors in the Team.
• Proficient with Adobe software like Photoshop, Illustrator, InDesign and FrameMaker will be a plus.