Technical Support Engineer (Automation Products) - Up to $4,500 + AWS

• Position: Technical Support Engineer (Automation Products) - Up to $4,500 + AWS
• Location: West - Bukit Batok Crescent
• Working hours: Monday to Friday | 8.30am to 5.30pm
• Salary (commensurate with experience): Up to Basic of $4,500 + Average Incentives of $1,000 + AWS + Variable Bonus + Transport Reimbursement/Allowance + Mobile Phone Allowance + Annual Leaves + Medical Benefits
• Duration: Permanent
• Industry: Industrial Automation

Main Responsibilities:

• Provide pre-sales and post-sales support by recommending solutions, handling technical queries, and documenting service activities.
• Conduct product training and demos, collaborate with the sales team to maintain customer relationships, and use product knowledge to demonstrate value to potential customers.
• Build relationships with product principals and offer feedback for improvements.
• Strengthen customer relationships by addressing their needs.

Requirements:

• Diploma/Degree in Electronics/Electrical/Engineering/Industrial/Mechatronic/Mechanical.
• No experience required; entry-level candidates are welcome to apply.
• Training on products will be provided.
• Bilingual in English and Mandarin to communicate with colleagues who can only speak Mandarin.