Technical Supervisor | CCTV & Surveillance System

Role: Technical Leader | Team Supervisor

Office Near Havelock MRT, Singapore

Work Days: Mon-Fri, 8.30am to 6pm

Basic Salary: $3,500 to $4,200

Car Allowance: $700 / Motor Allowance: $400

Entitled to AWS + Yearly Variable Bonus

Requirements

1. Min Nitec diploma in Electrical / Electronic Engineering with at least 3 years working experience.

2. Hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.

3. Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage.

4. Must be Technology savvy (hardware & software).

5. Require min class 3 license, possession of own car / motorbike is preferred.

6. Require G50 clearance (Cat2A) for access to military camps for installation or servicing duties.

Job Scopes:

• Oversee the whole process of service cum maintenance workflow.

• Front line contact with client representatives on all service/maintenance related issues.

• Lead a team of service team members.

• Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics.

• Determine new, creative ways to employ teams on service deliveries and distribute responsibilities.

• Manage day-to-day client interactions and expectations for optimal results.

• Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships.

• Possess a knowledge base of each client's business, organization and objectives.

• Be responsible for operationally managing multiple aspects of the team.

• Ensure smooth progress and timely delivery and completion of maintenance commitments to clients.

• Perform a wide variety of technical and non-technical tasks.