Technical Sales Specialist

TECHNICAL SALES SPECIALIST – SINGAPORE

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Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, CUB CADET, and HUSTLER.

The Job:

The Technical Sales Specialist is responsible for engaging with end-users by providing technical support through on-site demonstrations, roadshows, and industry events, contributing to the growth of SBD Singapore. Additionally, this role involves developing new channel partners in growth verticals such as Automotive, Aerospace MRO, Construction, and Oil & Gas. The position will also act as the "eyes and ears" on the ground, providing feedback on growth opportunities to the Product Development team.

You’ll get to:

Product and Market Understanding:

• Develop a deep understanding of our products, industry trends, and competitor developments.
• Analyze market trends and competitor activities to identify whitespace opportunities.
• Conduct regular competition price benchmarking analysis to ensure market-based pricing for the local product portfolio.

Customer Engagement and Relationship Building:

• Identify customer needs and propose relevant solutions using our products.
• Conduct product demonstrations, presentations, and technical discussions to address customer queries.
• Act as a trusted consultant to build long-term customer relationships.
• Build relationships with key channel partners and end-users to gather market insights and incorporate their feedback into marketing strategies and product development.

Sales and Technical Support:

• Provide technical expertise and collaborate with the sales team to prepare proposals and close sales.
• Collaborate with the local sales team, Asia Product Management, and Asia Marketing teams to ensure customer requirements are met.
• Develop new channel partners in potential growth verticals.

Training and Collaboration:

• Collaborate with the Asia Training Manager to train customers and partners on product usage, benefits, and applications.
• Partner with Asia Marketing to develop content for marketing collaterals.

Feedback and Development:

• Provide customer feedback to the Product Development team and help identify growth opportunities.

Operational and Administrative Tasks:

• Maintain records of customer interactions, sales activities, and progress reports.
• Review demand forecasts with the Demand Planner and sales team to ensure the supply chain provides sufficient stock to meet customer demand.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

• Education: Bachelor’s Degree in Engineering, Marketing, Business Administration or related fields.
• Experiences:3-5 years’ experience in Technical Sales/ Business Development role.
  Power tools or relevant industry experience is preferred.
  
• Skills:Proven ability to understand complex technical products and explain them in simple, clear terms.
  Strong critical thinking and problem-solving skills, with the ability to synthesize analysis and draw actionable conclusions.
  Strategic mindset with the ability to multi-task, prioritize, and thrive in a fast-paced environment.
  Effective communication and influencing skills, with the ability to collaborate across diverse functions.
  High proficiency in MS Office and PowerBI.
  Valid Class 3 driving license.
  
• Personal Attributes:Passionate about products, applications, and technology.
  End-user centric with a focus on leveraging consumer insights for product innovation.
  Hands-on personality with a proactive, can-do attitude.